1. Introduction

This Privacy Policy explains how Blackburn Loxley Chartered Surveyors (“we,” “our,” “us”) collects, uses, and protects your personal data when you visit blackburnloxley.com.

2. Data We Collect

We may collect the following personal data:

• Contact Information: Name, email, phone number, and address
• Business Details: If you inquire about our services
• Website Usage Data: IP address, browsing activity, and cookies

3. How We Use Your Data

We use your data to:

• Respond to inquiries and provide services
• Improve our website and user experience
• Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

• Consent: When you opt in to communications
• Contractual Necessity: When providing services
• Legitimate Interests: To enhance our services and website functionality

5. Data Sharing and Storage

We do not sell or share your data with third parties, except when required for legal or business operations, such as IT service providers.

6. Data Security

We take reasonable security measures to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access, correct, or delete your data
• Object to data processing
• Withdraw consent at any time

To exercise your rights, contact us at h.blackburn@blackburnloxley.co.uk.

8. Retention of Data

We retain your data only as long as necessary for legal and business purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Please review it periodically.

10. Contact Us

For any privacy-related inquiries, contact:
📧 Email: h.blackburn@blackburnloxley.co.uk
📍 Address: 124 City Road, London, EC1V 2NX